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Google ads not converting?

May 8, 2025

Written by:
Jayde Robertson
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Running Google Ads campaigns can be a game-changer for businesses looking to drive targeted traffic and increase conversions. But what happens when your ads aren’t producing the ROI you expected? If your PPC campaigns aren’t converting, you’re not alone. Many businesses struggle with paid search marketing, especially when their Google Ads seem to fall short in delivering real results. The truth is, there are several common reasons why Google Ads fail to convert - ranging from poor keyword targeting to ineffective landing pages. Paid advertising is a powerful tool, but only if you’re using the right strategies. Whether you’re running paid search campaigns for lead generation or e-commerce sales, understanding what’s causing your low conversion rates is crucial. And that’s where a paid media agency comes in.

A paid media agency can optimize your PPC strategy by tackling the core issues that may be affecting your ad performance. From refining keyword targeting and improving ad copy to enhancing conversion rate optimization (CRO) strategies and implementing continuous testing, they ensure that your Google Ads are delivering results that matter.

In this blog, we’ll dive into the 6 possible reasons why your Google Ads aren’t converting, the mistakes you might be making, and how a paid media agency can help turn things around to boost your paid search advertising efforts.

Reason 1: You’re not targeting the right keywords

The most critical element of any paid search marketing campaign is keyword targeting. If you’re targeting generic or broad keywords, you're likely to attract a lot of irrelevant traffic that doesn’t convert. While broad terms like "digital marketing" or “paid advertising UK” might drive plenty of clicks, they won’t bring in the high-intent users who are ready to buy your product or service.

How a paid media agency in the UK can help

An expert paid media agency excels in keyword research and targeting the right audience. They’ll dive deep into identifying the most relevant and high-conversion keywords for your business, ensuring your ads are shown to the users most likely to engage. Rather than just focusing on high-volume keywords, they will target more specific, long-tail keywords that capture users with strong purchase intent. 


Reason 2: Your ad copy isn’t compelling enough

You can have the best keywords and landing pages, but if your ad copy isn’t compelling, no one will click. Google Ads offers only a limited amount of text, so your PPC ad copy must be attention-grabbing and drive immediate action. If your messaging isn’t clear or your call-to-action (CTA) isn’t strong enough, even the most targeted PPC campaigns will fall flat.

Here’s an example of how to get your Google Ads headline right.

Bad example:

"Paid Advertising UK"

This headline sounds vague and doesn’t create a sense of urgency or specificity. It’s generic and doesn’t immediately tell the user what they’ll get by clicking. Generic = the wrong kind of attention. 

Good example:

“UK Paid Advertising Experts”

“UK Paid Advertising Experts" is a perfect example of a concise, compelling Google Ads headline. It clearly targets the "Paid advertising UK" keyword, ensuring relevance to users searching for services in this area. The use of "Experts" adds credibility and authority, giving potential clients confidence that they’re dealing with professionals who can deliver results. This headline is clear, benefits-driven, and provides a strong reason for users to click—positioning your business as the go-to solution for paid advertising in the UK.

Why it matters:

A headline like this tells users exactly what they can expect and aligns with their search intent - people looking for results from paid advertising in the UK. 

How a paid media agency in the UK can help

A paid media agency specializes in writing PPC ad copy that grabs attention. The goal is to communicate your value in a concise and impactful way that resonates with your audience. Your agency will not only optimize your headline and description for conversion-driven messaging but also ensure that your CTA is designed to spark action. For example, rather than a generic "Learn More," a more compelling CTA like "Get Your Free Consultation Today" can significantly increase your click-through rate (CTR). A strong, clear CTA makes all the difference in whether someone clicks or skips your ad.

Reason 3: Your landing pages aren’t optimized for conversions

Even with the perfect keywords and ad copy, if your landing page isn’t optimized for conversions, all that effort will be wasted. If visitors land on a slow, confusing, or irrelevant page, they’ll leave before they ever have a chance to convert. Conversion rate optimization (CRO) is essential to ensure that your landing pages align with your ads and make it easy for users to take the next step in their journey.

How a paid media agency in the UK can help

A paid media agency ensures that your landing pages are not only relevant but also designed to convert. They’ll ensure that the content on your landing page matches the promise made in your ad copy, keeping the user experience seamless. The agency will work on improving page speed, simplifying navigation, and optimizing forms to minimize friction and maximize conversions. Whether it’s adding testimonials, offering special promotions, or integrating live chat, every element will be strategically placed to guide users toward taking action, whether it’s making a purchase, filling out a form, or booking a consultation.

Reason 4: You’re not using negative keywords

It’s easy to forget about negative keywords when setting up PPC campaigns, but not using them can lead to a huge waste of your ad spend. Negative keywords allow you to exclude irrelevant search queries from your campaigns. Without them, your ads could show up for searches that have little to do with your business, leading to wasted clicks and a low ROI.

How a paid media agency in the UK can help

A paid media agency will continuously monitor and update your negative keywords list to ensure that your ads aren’t being shown for irrelevant or low-conversion queries. By refining your targeting with the right negative keywords, your agency will prevent wasted ad spend and help you focus on the most profitable audience segments. For example, if you sell premium handmade furniture, excluding searches for “cheap furniture” ensures your ads don’t appear for users who aren’t likely to convert.

Reason 5: You’re not tracking your metrics (or you’re tracking the wrong ones)

It’s easy to get caught up in metrics like clicks and impressions, but these aren’t always the most important indicators of success. If you’re not tracking conversion metrics, you’re essentially guessing whether your PPC campaigns are working. Metrics like CPC (cost-per-click), CTR, and conversion rates will give you a clear picture of your ad performance, but only if you’re tracking the right things.

How a paid media agency in the UK can help

A paid media agency is skilled in analyzing PPC performance metrics to optimize campaigns for conversions. They’ll ensure you’re tracking key conversion actions such as purchases, lead form submissions, or other goals that align with your business objectives. The agency will set up conversion tracking properly, so you can see exactly where your leads are coming from and which ads are driving the most value. With this data, they can make informed decisions about adjusting bids, ad copy, and keywords to improve your ROI.

Reason 6: You’re not testing enough 

If you’re not A/B testing your Google Ads, you’re leaving money on the table. PPC campaigns thrive on continuous improvement, and testing is one of the most effective ways to refine your ads and increase ROI. Ad copy, landing pages, bidding strategies, and audience segments all directly impact your PPC performance, and if you’re not testing and tweaking these elements regularly, you’ll never know what works best for your target audience.

The beauty of paid search advertising is that it provides immediate data, giving you the opportunity to make real-time adjustments and optimize your campaigns for the best results. However, without testing, you’re essentially guessing and potentially wasting valuable ad spend on strategies that aren’t working.

When you A/B test different versions of your ads and landing pages, you gain valuable insights into what’s driving click-through rates (CTR), conversions, and ultimately ROI. Testing helps you understand what resonates with your audience, what language converts best, and how to structure your campaigns for maximum effectiveness.

For example, you might test different calls-to-action (CTAs), such as “Buy Now” versus “Get Started Today”. One may attract more clicks, but the other could lead to a higher conversion rate. PPC management relies on this data to make refinements that boost performance.

Examples of what to test:

  • Ad copy variations: If you’re running Google Ads campaigns and want to see which message resonates best with your audience, A/B testing different ad copies is essential. For instance, testing a headline like “Top Paid Advertising UK Services” versus “Maximize Your ROI with PPC Experts” will help you determine which phrase is more compelling and drives higher engagement.
  • Landing page design and copy: The landing page is where visitors convert, so it's crucial that it aligns with the ad copy and delivers a smooth experience. For example, you might test a product page with a prominent CTA for a free consultation versus a version with a CTA offering a discount for first-time clients. Testing different layouts—like a long-form page versus a shorter, more concise page—can reveal which format encourages users to engage more. A landing page that is cluttered or hard to navigate will lower your conversion rate, while one that clearly outlines benefits and has an intuitive flow can boost your PPC results.
  • Bidding strategies: Different bidding strategies can yield varying results. Manual CPC (cost-per-click) bidding gives you more control over the cost, but automated bidding (like Target CPA or Target ROAS) can optimize bids to reach specific goals like maximizing conversions. A/B testing both methods can help determine which one yields better returns for your business.
  • Audience segments: Testing different audience segments can have a huge impact on your campaign performance. For example, you may test campaigns targeting location-based keywords like “PPC services in London” versus targeting broader, more general audiences like “digital marketing services.” Testing with remarketing lists (to target previous website visitors) or demographic targeting (like age, interests, and job titles) can also provide valuable insights. A paid media agency will continuously optimize these audience segments based on the data gathered through testing.
  • Ad extensions: Ad extensions can make your ad more appealing and provide users with more reasons to click. Testing sitelink extensions (links to specific pages on your site) versus call extensions (which let users click to call your business directly) can give you insights into what drives the most engagement.

How a paid media agency in the UK can help:

They use data-driven insights from your Google Ads campaigns to fine-tune every element of your strategy, from ad copy and landing page designs to bidding strategies and audience targeting. With their expertise, they ensure that your PPC campaigns are continuously evolving to meet your goals, making the most of your ad spend and maximizing conversions.

With A/B testing, conversion optimization, and regular tweaks, a paid media agency helps you stay ahead of the competition, ensuring your paid search advertising strategy is always working at its best.

How a paid media agency can fix your Google Ads

If your Google Ads aren’t converting, it's time to bring in the experts. A paid media agency can review your entire PPC strategy, identify problem areas, and implement strategies to fix them. From refining keyword targeting to crafting compelling ad copy, conversion optimization, and continuous testing, your agency will ensure that your campaigns are working smarter, not harder.

With the right agency on your side, you’ll stop wasting ad spend on irrelevant clicks, increase conversion rates, and start seeing the kind of ROI that makes paid advertising worth every penny.

If your Google Ads are underperforming, it’s time to take action. Whether it’s adjusting your keyword strategy, improving your ad copy, or optimizing landing pages, there’s always room for improvement. With a paid media agency guiding your PPC campaigns, you can transform your Google Ads into a highly effective tool for driving conversions and maximizing ROI.

So, what are you waiting for? It’s time to fix your Google Ads and start seeing the results you’ve been dreaming of.

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